I’m here to say that the same goes for cannabis packaging. Let’s discuss a scenario with two companies:
You’re Company A and think you have the best live resin cartridge on the market. You have a great product and it tests well. You spend a good money to refine your product and can command top dollar for it. When most companies reach this point, they run into the dilemma of not wanting to add any other major costs.
You package it in a plastic blister pack with a paper insert printed at Staples. It makes its way into the shop and you get a few very enthusiastic/educated connoisseurs who rave about the product. Still, being sold as a high-end product, its shelf appeal is not apparent in the cheaper packaging. At first glance, customers will think it’s just an overpriced lower-end product. If you get it in people’s hands, it speaks for itself. However, getting it in the right hands, or enough hands, can be the hardest part.
Now let’s take the example of someone with a middle-of-the-road product, Company B. It is not bottom of the barrel nor is it being sold that way. But its cannabis packaging is in a magnetic box with foil and sharp colors. The type of box someone would hold on to after the purchase.
Some of the high-end customers buy it based on the packaging. The true connoisseurs will appreciate Company A as they’re not fooled by packaging or the cost difference. A few of the lower-end customers buy it as a special purchase. However, as company B, you have now found your sweet spot in the middle. The everyday consumer loves that it’s a quality product for the price and looks higher-end. Despite having a lower-cost product, Company B ends up with a much larger percentage of the market share and continues to grow faster.
You might say, “So what company A has crap packaging? The product is better and the customers must be sheep!” While that might be the case, packaging will continue to play an integral role in marketing as this industry continues to grow.
Customers will lean on the brands that jump out at them. Again, with great products, you’ll likely always have a core following. But if you want to take that next step in growth, your packaging has to coincide with your brand.